AI Agents
AI agents for work that has a job description.
An agent is only useful if you can say what it owns, what it must not do, and how you would know if it went wrong. We do AI agent development for defined operational work: reading documents, drafting replies, classifying requests, and qualifying inbound enquiry for AI lead generation. Logging and evaluation come as standard, and a human stays in the loop before anything goes out under your name.
Capabilities
- Document analysis
- Request classification
- Draft generation
- Knowledge retrieval
- Human-in-the-loop review
- Evaluation & logging
- Cost controls
Built as part of one operating system, not as an isolated deliverable.
What you get
- A written job description for the agent: scope, inputs, outputs and limits
- Retrieval grounded in your own documents, not the open web
- Draft-only mode first, so a human approves everything it produces
- Evaluation set with pass/fail criteria before it touches live work
- Full logging of prompts, sources and outputs for audit
- Cost and rate controls so volume never becomes a surprise
How the engagement runs
STEP 01
Define
The job, the boundaries and what a good output looks like.
STEP 02
Ground
Connect the sources it is allowed to read, and nothing else.
STEP 03
Evaluate
A test set with pass/fail criteria before it goes near live work.
STEP 04
Supervise
Ship in draft-only mode, then widen scope as the evidence builds.
Keep exploring
Other services
Most clients start with one and expand once the first part of the system is producing.
- AI & AutomationAI automation services for the work that follows a pattern, so your team spends its day on the calls that need a person.
- Custom SoftwareCustom software development that fits how you work, instead of a subscription you have to work around.
- Business SystemsCRM automation and one connected way to capture work, move it through the business and report on it.
- Workflow EngineeringWorkflow automation services that map the process first, then automate whatever survives the review.
- IntegrationsAPI integration services that connect the tools you already pay for, so data moves without a person carrying it.
Start here
Tell us about one workflow.
Bring one important workflow or system problem. The more concrete the detail, the more useful our first reply will be.
Request a discovery call
Talk it through before you commit
Bring the process, the constraints and the deadline. We will tell you honestly what we would do first, and whether you need us at all.